Privacy Policy

Section 01

Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including but not limited to:

• Full name
• Email address
• Mobile phone number
• Business name
• Website URL
• Appointment or inquiry details
• Information submitted through forms, surveys, chat, or bookings

Providing personal information is voluntary; however, certain services may not be available without it.

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect non-personal information such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent
• Referring and exit URLs
• Approximate location derived from IP address

This data is used for analytics, security, and Website optimization.

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to support Website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.

Section 02

How We Use Your Information

We use the information we collect to:

• Provide and deliver services you request
• Respond to inquiries and provide customer support
• Schedule and manage appointments
• Send transactional communications
• Send email communications in compliance with U.S. CAN-SPAM laws
• Send SMS/text messages only with valid opt-in consent
• Improve Website performance and user experience
• Comply with legal and regulatory obligations

Section 03

Email Marketing Compliance

If you provide your email address, we may send transactional emails and promotional emails where permitted by law. All marketing emails include a clear unsubscribe option. You may opt out of marketing emails at any time.

Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.

Section 04

Text / SMS Messaging Policy

Governed by A2P / TCPA / CTIA regulations

4.1 Program Description

If you opt in, you may receive text messages from Scheller Enterprises LLC DBA License OS, including:

• Transactional messages (appointment confirmations, reminders, service updates)
• Promotional messages (marketing offers, announcements, educational content) — only with explicit consent

4.2 Consent

By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.

4.3 Message Frequency

Message frequency varies depending on your interaction with our Services.

4.4 Fees

Message and data rates may apply.

4.5 Opt-Out

You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.

4.6 Help

Reply HELP for help or contact us at:

• Email: [email protected]
• Website: https://license-os.org/get-started

4.7 Transactional vs Promotional Messages

Transactional messages may be sent to fulfill services you request. Promotional messages are sent only with explicit opt-in and stop immediately upon opt-out.

4.8 Opt-In Confirmation

After opting in, you will receive a confirmation message that includes:

• Appointment confirmations and reminders
• Business identity
• Message frequency disclosure
• Message and data rate disclosure
• STOP / HELP instructions
• Customer support contact information

Section 05

Mobile Information Sharing

Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will never be shared with third parties.

Section 06

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure. We encourage you to use strong passwords and take steps to protect your own information online.

Section 07

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When personal information is no longer needed, we take reasonable steps to delete or anonymize it.

Section 08

Children's Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Section 09

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Section 10

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: